Dear Mr. Orcutt,

I am writing in response to a joyful experience that my husband and I experienced under bad circumstances recently.  At your Fayetteville, NC, location, I had the privilege of working with Christina Crews and Marcie Marlow.  These two ladies are an asset to your company.  They worked hard for us to help us get through our Chapter 13 bankruptcy. 

Most of the time people like ourselves don't like going to the attorney's office to air out our dirty laundry.  I know things happen to make a person file bankruptcy.  But these ladies did not treat us like we were bad people; they treated us with the utmost respect under a bad circumstance.  I am just so grateful that those two fine ladies were assigned to work with us.  You should be proud of them, as we are. 

Thanks for all the help these ladies do in your office.  I didn't want to leave those ladies out.  Always very friendly and willing to help in anything they can.

Sincerely,
D. & D. S.